I ordered a custom tuned mbira and I must say the support is fantastic. He made the mbira and shared some clips with me before sending out. Very nice costumer support. When the mbira arrived I was shocked how good the mbira is…strong bass, perfect in tuning, very strong keys, amazing sound, one could not stop playing…I am more than satiesfied, its one of my favourite mbiras, and I have many from different mbira makers. But this one is outstanding, unbelievable striking sound…thanks you so much, Dingiswayo!