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Return and Refund Policy

If you are not entirely satisfied with your purchase, we are here to help. We strongly recommend you contact us regarding your issue to see how we can solve it in any way. If you feel you are still not satisfied see our returns information below.


Returns

Returns are accepted within 14 calendar days from the date you received your item(s). The buyer will be responsible for paying for the return shipping costs. Your item must be unused, in the same condition that you received it, in the original packaging and it needs to have the receipt or proof of purchase. You are required to notify us of the intent to return your item and the reasons why


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your PayPal account, credit card (or other original method of payment).

Shipping costs are non­-refundable. If you receive a refund, the original shipping costs will be deducted from the full amount you paid. You will receive the credit within a certain amount of days, depending on your card issuer's policies.


Contact Us

If you have any questions on the above information, contact us via the form or send us an email: info@kalimbashop.com. Phone / Whatsapp: +31684226187.


ABOUT US

We at Kalimbashop are dedicated to making and selling quality African lamellophones. All instruments and bags are handmade with love and care.... Read More

Kalimbashop is part of the musical company Juma Drums. More info about our drumming workshops, team building drumming, performance services and drum repair & sales visit the Juma Drums Website

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